Desktop App Won't Let me Sign In

charlottelovegood

Hello. My desktop app for Candy Crush Saga Soda won't let me sign in. I have an account on my phone that I wanted to play in my desktop app so that they would sync. Whenever I try to sign in, this appears:

And, I know it's not my connection as I can surf the web, watch videos and download files. Just this specific app won't let me sign in. Thanks a lot!

simplyP

Hello @charlottelovegood try uninstall and reinstall the game app.

charlottelovegood

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1837414#Comment_1837414

I already did, but still the same :(

simplyP

I see same issue from other players too. Then there might be problem with the game network. Nothing we can do except to wait for the support team to fix their problem 😔

Do you have another pc to try? Or play on king.com via a browser? Too many options 😅 also means too many glitches 🤣

charlottelovegood

I don't have another PC but I could try the browser one. Thanks a lot!