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My account was hack so how do I regain my progress back

yolanda9
yolanda9 Posts: 0 Newbie

My account was hack so how do I regain my progress

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator
    edited October 2021

    Hi @yolanda9 ans welcome to Soda community 😀

    If you can't have access to your old account you might need to create a new King account and then contact Player Support to ask them to restore your progress on your new account.

    If you play on mobile app please contact Player Support directly from game. Click: cogwheel icon - "?" icon - "My game progress" - "I lost my progress [...]"- scroll down and click "contact us " then fill in the form and send.

    If you don't play on mobile app then follow this link to find the form and please add your game user ID of your new account. How to find this number here

    hope this helps 😀

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