Is it true that I'm the only one to have this issue.
Though I still receive notifications, events and features nearly don't appear, even I open and replay more than ten times.
Hello 😁 I seen other players have the same issue. The features just come back on their own in few days. I guess just be patient 🤷♂️ Keep the game updates and make sure your device has lots and lots of free memory.
I have the same problem
Hello @NamTruong2001 and @weronika
Have you tried to log out of the game via your profile? Check for game and device updates. Clear cache, power off your device for at least 1 minute, restart the device and log back into the game. Make sure you have at least 2GB free memory storage to run the game smoothly.
Note: it may take a few times of logging out via profile and back in to your profile. Hope this works!
No, I won't do that. My boosters will go away.
If you have saved your game through King account or Facebook account you should find your progress and boosters back. Do understand I am not saying you have to uninstall and reinstall the game app! If you do that, you'll definetily lose your boosters as they are stored in your device's memory! Uninstall and reinstall is always the very last resolution!
@Yosca I did it and it's still like this
Now its ok
Hi @NamTruong2001 Can you provide me with some more info?
—> Open the game app and select Profile.
—> Double-tap on the King logo and voilà, the logo should disappear to reveal your User ID.
1. I play on mobile and Android.
3. I play King account
Hello again @NamTruong2001 I need some info about your Android. Which model do you play the game? Go to Android Settings- About Phone - (for example Model number SM-695F
Thanks @NamTruong2001 I don’t see why you don’t have features on your game. I recommend to contact Player Support, so they can take a look at it.
You can use this link https://soporto.king.com/contact Submit the form, choose as topic Problems with my game, sub topic Missing items. Don’t forget to select the right game and when you describe the missing features, do not forget to mention your device and model and your game id!
Hope this helps.
Hey! Would you like to give us your opinion?