Can't log in

mrzmossb

What i have to say isn't really a question. I haven't been able to log in for about 3 wks now. I need it fixed. I can't send lives or receive lives from friends.Please fix asap

Yosca

Hello and welcome to the Community @mrzmossb I am sorry you can’t log in the game. Did you try the troubleshooting? First check if there are any updates from the game and your device. Clear the cache, restart the device and try to login again. Do you play through a King account or Facebook account? Lately there are some issues with the game on Facebook. Also if you play via Facebook please check the app permission.

nairahamdy

Hello

im facing similar problem.

i can’t login in using Facebook or Apple account

the reason is there is no internet connection, although I’m connected and browse easily using other Apps

adamsultan3714

Not able to sign in with my account since 3 days

adamsultan3714

Reference

11920865

Pitty_Kitty

Hello @nairahamdy

does the connection error that you see say: "there was a connection error, try again in a bit"?

@nairahamdy @adamsultan3714 which country are you playing from?

thanks

also @adamsultan3714 thanks for sharing the problem that you see but I'd recommend to delete the picture or reupload it with your personal email address covered. For your online safety, personal infos such as email addresses cannot be shared on this forum 🙂. You have less than 24 hours to edit your comment, click on gray cogwheel icon on top right to edit your comment