Support Candy Crush Soda Saga

Nanarocks

Paid 9 gold bars for extra lives, told me to enjoy my purchase nut no lives added. Makes me mad because I had an infinite cycle going and that's why I purchased extra lives! So now out of gold bars, didn't get lives and not able to get me half hour of infinite help cycle back as well.

Yosca

Hello and welcome to the Community @Nanarocks I am sorry you had a problem with your purchase.

We cannot handle purchase issues in the Community, so please contact our Player Support team from your game.When sending an email directly from the game, Player Support will automatically get your purchase history and transactions. All you need to do is:

- Open the game app —> tap on the blue gear

- Tap on the ? mark

- Tap on Purchase and Gold Bars

- Scroll down to the bottom and tap  "Contact Us"