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no race progression, no store, no mr toffee

justme305
justme305 Posts: 8

Level 2

lost Mr Toffee over the weekend

just noticed I can't access the store or use my gold bars

the race progression won't show!!

what do I do

Best Answer

  • Lindark
    Lindark Posts: 5,713
    Answer ✓

    Hi there!

    It seems a number of people are experiencing connection issues similar to what you are describing, you are not the only one!

    Rest assured, things we will be back to normal in no time – King responds to these things quickly!

Answers

  • Lindark
    Lindark Posts: 5,713
    Answer ✓

    Hi there!

    It seems a number of people are experiencing connection issues similar to what you are describing, you are not the only one!

    Rest assured, things we will be back to normal in no time – King responds to these things quickly!

  • simplyP
    simplyP Posts: 12,332

    Hello @justme305 (cool name 😎) Yes, I also lost Mr Toffee's Fair. The studio hasn't respond yet as to why and when it will be returned.

    As for your other issues, try standard troubleshooting procedures. Logout, clear cache, turn off device, and log back in. see if that solve your issues.

  • Perdi conexao no app,feira do sr Toffe,nao consigo usar barra de ouro,nao ganho mais vidas,perdi minha equipe 😥

  • justme305
    justme305 Posts: 8

    Level 2

    thanks simplyP, I tried your suggestions but still didn't work....maybe in a little bit it will be resolved

  • simplyP
    simplyP Posts: 12,332

    Yup! Looks like we just have to wait for King to fix its issue 🙄


  • justme305
    justme305 Posts: 8

    Level 2

    UPDATE....I uninstalled the app and reinstalled. I got everything back but Mr Toffee, even the friends list. This morning I had the MRToffee but now it is 4 in a roll....no friends list 🤷‍♀️ But at least I have the race progress, ability to use the store or gold bars and the four in a roll. I did lose how many days in a roll I had played but not enough it affected anything

  • Lindark
    Lindark Posts: 5,713

    Congratulations! I'm so happy to hear that!!

Hey! Would you like to give us your opinion?