no race progression, no store, no mr toffee

justme305

lost Mr Toffee over the weekend

just noticed I can't access the store or use my gold bars

the race progression won't show!!

what do I do

Lindark

Hi there!

It seems a number of people are experiencing connection issues similar to what you are describing, you are not the only one!

Rest assured, things we will be back to normal in no time – King responds to these things quickly!

Lindark

Hi there!

It seems a number of people are experiencing connection issues similar to what you are describing, you are not the only one!

Rest assured, things we will be back to normal in no time – King responds to these things quickly!

simplyP

Hello @justme305 (cool name 😎) Yes, I also lost Mr Toffee's Fair. The studio hasn't respond yet as to why and when it will be returned.

As for your other issues, try standard troubleshooting procedures. Logout, clear cache, turn off device, and log back in. see if that solve your issues.

lourdesmariagallizzi

Perdi conexao no app,feira do sr Toffe,nao consigo usar barra de ouro,nao ganho mais vidas,perdi minha equipe 😥

justme305

thanks simplyP, I tried your suggestions but still didn't work....maybe in a little bit it will be resolved

simplyP

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1879621#Comment_1879621

Yup! Looks like we just have to wait for King to fix its issue 🙄

justme305

UPDATE....I uninstalled the app and reinstalled. I got everything back but Mr Toffee, even the friends list. This morning I had the MRToffee but now it is 4 in a roll....no friends list 🤷‍♀️ But at least I have the race progress, ability to use the store or gold bars and the four in a roll. I did lose how many days in a roll I had played but not enough it affected anything

Lindark

Congratulations! I'm so happy to hear that!!