Game crashes on start up
I recently logged out of Candy Crush Soda Saga in an attempt to get my friends list back, after doing so the game will now no longer launch, it just crashes at the loading screen. I have reinstalled the game many times but to no avail. I have also tried to install the app on another laptop, but the same thing happens.
I have cleared the temporary cache and that has made no difference. I have over 500GB of free space and I am using a Lenovo Ideapad laptop. The OS is updated and the build version is: Windows home 64-bit (10, build version 19043) My other two Candy Crush apps are working fine.
My user id is: 7785400696
Help please
Answers
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Hi @Sniptweed Welcome to our sweet community. Nice that you found your way here. You are here at Candy Crush Friends and have a question about Candy Crush Soda.
Don't worry, I will call my responsible colleagues for you and have your question moved to the right area.
