🛠 Game Issues? Check Here Before Posting! 📝

LoFiGummy

🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈

🛠 How to fix common problems!

Before you post, please follow these steps to fix many common issues:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Use WiFi instead of cellular data.

• Clear Cache:

  • 🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data

Please note that reinstalling the game will remove all of your boosters, so please do not do this unless absolutely necessary.

🚑 Still Need Help?

Ask a Question with these details included:

1. 📲 Device and OS version
2. 🆔 Player ID
3. 🕹️ Game Version
4. 📸 Screenshots if possible!

🤔 Commonly asked questions!

• 📱 New Device? Learn to sync your progress 👉 HERE.
• 📍 Lost Progress? Find out how to restore it 👉 HERE.
• 💸 Purchase Issues? Get help with refunds or corrections 👉 HERE.
• 🪪 Need Your Player ID? Find it 👉 HERE.

💥 Current ongoing or known issues!

There are no ongoing issues right now 🥳

🔗 Other Useful Links:

• Level Help: Latest levels and level questions 👉 HERE.
• Profile Issues: Learn more about King and Facebook accounts 👉 HERE.

And remember, you can always check our Help Center for more topics with support of 22 languages!