When I launch a reward, the game crashes and I have to relaunch the app
Answers
-
Hello and welcome to the Community @terryz
That's very strange that your app will crash because of a reward. Let's do some troubleshooting to see if that fixes the problem: provided you saved your progress with a King or FB account, log out of the game - clear the cache -> not datathat will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
If you still have problems after the troubleshooting head over here, find your kind of device and follow the steps.