Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!

Harvest Season

Roses311
Roses311 Posts: 2 Newbie
in Support

Hi, so I bought the deluxe rewards and I didn’t get my 36hrs of game time. How do I fix this please?

Flag · Helpful Sweet Love Haha

Answers

  • Roses311
    Roses311 Posts: 2 Newbie

    I paid to unlock the deluxe rewards and one of the gifts was 36hrs which I didn’t get

    Flag · 1Helpful Sweet Love Haha
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator

    Hello @Roses311 and welcome to Soda community 🙂

    If you were able to collect all your deluxe rewards except for 36 hours of unlimited lives, then please contact Player Support so they can send your missing item.

    Contact Player Support directly from your mobile app: click cogwheel icon - "?" Icon - "purchases and gold bars"- "why haven't I received.. " . Scroll down and click "contact us". Fill in the form and send.

    If you don't play on mobile please add your game user ID in your form so Player Support can locate your game account faster. The game user ID is a number, here's how to find it.

    More info on refunds here

    Good luck

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories