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👑 King.com game not loading/ login not working- FIXED

LadyRaffie
LadyRaffie Posts: 4,124
edited November 2021 in Support

Hello everyone,

The issues on the King.com site and with game not loading or not being able to login to your account, have been reported for further investigation.

Please stay tuned for further news and updates on this here!


Meanwhile, please try the following steps to see if it helps:

-Clear the cache and cookies on your browser

-Make sure your browser is updated

-Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera.

If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click HERE to download the game to your PC.


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Comments

  • LadyRaffie
    LadyRaffie Posts: 4,124

    Hello everyone!

    This issue is now fixed. Please clear the cache if they previously encountered the issue

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  • MountainMom
    MountainMom Posts: 13,683

    Hi @Nix66,

    I had the same problem -- could not login on the King.com website on my PC. However, I was able to login on my husband's PC. We both use Chrome as our browser but have different brands of PCs and antivirus software. I have an open ticket on this, but none of the recommended troubleshooting steps have helped so far.

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  • MountainMom
    MountainMom Posts: 13,683

    Hi @Nix66, I cleared my cache again, but the "Login" button is still not working on my PC. That window appears to be frozen. Ugh!

    I hope you were able to get in.

  • rebelchild
    rebelchild Posts: 17,509

    Thanks @LadyRaffie and @Nix66 for trying to address our issues

  • Shuzuko
    Shuzuko Posts: 18

    Level 2

    not work

Hey! Would you like to give us your opinion?