Millie

Millisoc

Anyone else having problems with bonus plays at the end of a game. When I click on the icon for extra plays, a black screen comes up and no ad is displayed. How can I fix this?

Yosca

Hello and welcome to the Community @Millisoc

Yes unfortunately more players mentioned this issue with the ads and I am sorry you experienced this too. We’ve reported the issue and I hope this will be fixed soon. In the meantime please try this, to see if that helps: provided you saved your progress with a King or FB account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Lindark

Hi there! Keep on playing and let's hope for the best. I am sure they will address it soon :)

pdogahwu

I hope your issue gets resolved soon!

PetervdH

Hi! No issue.