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Would like a refund on my gold bars

Ddgame
Ddgame Posts: 3

Level 1

how do I get a refund on my gold bars??

Unwittingly I ended up using gold bars for six hour extension and lives in Candy Crush, I did NOT have any intention on purchasing!

Sadly this happened before, and I’m guessing im not the only one.

I am requesting a refund and so this doesn’t continue taking advantage of your candy crush members I having something as simple as a confirmation button before purchase should be put in place.

Answers

  • Yosca
    Yosca Posts: 17,677

    Hello @Ddgame

    I am sorry to hear that you have made an accidental purchase!! I would suggest you to contact the King Support team through this below link to request for a refund. Community does not deal with the Purchase issues because the query includes your personal details!  

    Here is the link: https://soporto.king.com/contact

    ** While filling out, enter the TOPIC as "Problems with Purchase";

    ** and the SUB-TOPIC as "Accidental Purchase"

    ** Explain briefly about the issue and Submit the form.

    NOTE: Along with above details, make sure to enter the Game Name correctly!

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