Where are my bottles

KBoog

I was in the middle of a level with all five bottle boosters and the game abruptly closed completely on my phone, I went back in and had to do the level over when it was almost won with a near perfect score and I had no bottle boosters. What are you going to do to compensate me for my troubles? There was no network glitch, or malfunction with my service or device whatsoever. I notice that this happens on winning streaks and such. 🤨

Pitty_Kitty

Hello @KBoog and welcome to Soda community

I'm sorry to hear this happened. Rainbow streak can only be built up again, unfortunately. Player Support offers replacement for purchased items lost due to such issues. To ask for a refund read more here.

Does this crashing happen often ? Do you play on browser or app? What device do you play on?

This guide may help you prevent this from happening again

[Deleted User]

so id talks about but maybe you read the top of what pittykitty says.

krish83

I'm lost and need friends for lives

troiade

Here’s my code: 259015673. Good for 24 hours from now

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1966192#Comment_1966192

Here’s my code: 259015673. Good for 24 hours from now