Crashing
Answers
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Ok @lnda I asked because tourmanement hosted by Kardashian happened on Candy Crush Saga and not Soda Saga, thank you for clarifying 👍️
Since this loading problem happens on your ipad
- does your ipad have at least 2 GB of free storage?
- did you try these steps? provided you save your progress with a King account, log out of the account - force close Soda app clear cache on your device (read here for more info) - power off your device for a couple of minutes- start device - log in and pass any level to check server connection
If the issue still persists, do you mind providing these info?
- what is the version of the latest Soda update you have?
- what is the version of your ipad software (OS)?
- what is the model name of your ipad?
- what is the model number of your ipad? (read here for more info)
- what is your game user ID? (To find this number, please open your Soda app, visit your profile settings and tap twice on the King logo you see at the top. The logo will be replaced by a number of 10/11 digits. Read here for more info)
Thank you!