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All rewards and boosters lost

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PGS210
PGS210 Posts: 83 Level 2
edited January 2022 in Support

I had to reset the game n now I lost all my rewards and boosters??? Wat do I do?

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  • simplyP
    simplyP Posts: 11,786 Level 5
    edited January 2022 Answer ✓
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    Oh no! So sorry @PGS210 ☹️ Boosters are kept in the device memory. It’s gone with reinstalling the game. Only boosters you can get back are the ones that you purchased. You need to contact players support for those boosters. Best to contact them from your game app.

    this is from King ⤵️


  • PGS210
    PGS210 Posts: 83 Level 2
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    @simplyP thanks for the help... I took Care of it..

  • nojanat
    nojanat Posts: 9 Level 2
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    Why should I lose my boosters just because I had to delete and reinstall the app after changing my profile picture and needing to change my password? I paid gold bars to play arcade to earn those boosters. I paid money on the noble path for extra boosters. I shouldn’t lose these because the app has glitches and I had to delete and reinstall just so my game would connect. These glitches have been inconvenient and now have cost me money. I tried the contact us option. It’s not letting ask any questions specific to my situation. What now?

Hey! Would you like to give us your opinion?