Technical problem???

annabania07

Today morning I earn 90 or 98 fish by few level and they disappear …

dwonogas

going to delete the game, stuck on same level for weeks

Pitty_Kitty

Hello @annabania07 and welcome to Soda community

Sorry to hear about this. Last week, this type of bug was reported and we were informed that it was solved and fishes were restored.

Does this still happen even after checking troubleshooting? An updated for Soda app was released yesterday and it may contain the fix for the bug:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

Pitty_Kitty

Hello @dwonogas and welcome to Soda community

Do you need help with a specific level? We can look into it together 🙂

Since this thread is about a different topic, please open a new support thread to avoid confusion and give us more details about the level you're stuck with 🙂

Thank you!