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Fishing

kbostic
kbostic Posts: 1 Newbie

I lost all my fish and I was in First place I spend my money on this game and I want a refund if my progress is going to be lost all the time

Answers

  • Yosca
    Yosca Posts: 17,138 Soda Moderator

    Hello and welcome to the Community @kbostic

    I am sorry to hear you have this issue in the fishing tournament. We have reported this, since many others (including myself) have this.

    Now about your purchase. Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device, you can contact directly from the device, and explain briefly what happened. When sending an email directly from the game, Player Support will automatically get your purchase history and transactions. All you need to do is:

    - Open the game app —> tap on the blue gear

    - Tap on the ? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and tap  "Contact Us"

    If you play on PC, you can contact them here:  https://soporto.king.com/contact and make sure to mention your game id.

Hey! Would you like to give us your opinion?