No internet

KHerron

I've been getting an error message saying I'm not connected to the internet,but yet I am. I'm missing out on my wonderballs and any extra boosters that I could be receiving. I've restarted my phone several times and I've did a force stop as well.... nothing has worked. This is very upsetting and aggravating as I can't play my game like I want to. How do I fix this without having to uninstall my app and lose all my boosters that I've collected.

1CMC1

I am having the same problem and have been for over a month. No one at support seems to know why or how to fix it. Extremely frustrating to say the least.

aiyoneh83

same situation here, keep saying there's no internet while i am connected to 5G with my android. this happen after the "no longer sync with fb msg" and i followed the steps to create a king account. I can still play, just bo daily gift, no race, can't receive or give hearts to friends.

KHerron

Apparently it doesn't matter where I post no one has been able to tell me how to fix my problem @Nix66

aiyoneh83

I finally solve the problem by deleting the app and reinstalling it again. However the game didn't save the progress after I switch the account to king. but I didn't bother to write support again, just replayed them. so hope this helps~

KHerron

@Nix66 I've done all of those things except uninstalling and reinstalling