I have passed level 3232 twice but it crashes and doesn’t acknowledge that is has been passed.

mlbarlow

I have passed level 3232 twice but it crashes and doesn’t acknowledge that is has been passed. I have paid for extra gold coins to help pass this level but I don’t get moved to the next level.

Pitty_Kitty

Hello @mlbarlow and welcome to Soda community!

Sorry to hear about this. Please check out this guide and let me know if the problem persists.

You may ask Player Support for a refund since you lost gold bars due to a glitch

Contact Player Support from mobile devices: open soda app - visit settings- click "?" Icon- visit "purchases and golds bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.

If you don't play Soda on mobile device then contact Support from here. It might be helpful to add your game user ID in the form so your gaming account can be easily located by support. How to find your user ID: here

Please read here for more infos on how to ask for a refund.