What happened with all boosters?

Hell66

All my booster just locked 🔒 from one minute to the next. Why?

I’m trying to send a screenshot to show you but Vanilla want let me

Pitty_Kitty

@Hell66 even the old ones you've already played? or are you referring to new levels only

Still, would you tell me the level numbers of some of these levels, please? so I can check. It may happen to find levels with locked boosters because Game Studio designs them like that. If that is the case then it shouldn't be a glitch.

did you try troubleshooting as suggested above to see if it helps?

If it does not, then a screenshot of these levels would help, please. If you have issues with Vanilla when you upload pictures, try to log out from your community account, clear cache of your browser and lock back in.

Thank you

simplyP

Hello @Hell66 This happened to me once before. Try clearing cache....the steps are logout, clear cache, turn off device, and login again. I hope that help.

Pitty_Kitty

Hello @Hell66 !

Do you mean that boosters are locked on the preview screen of the level?

Which levels have locked boosters on them, exactly?

thanks 🙂

Hell66

Hi @Pitty_Kitty all bosters are locket 🔐I

I have locket bosters every level I tryed,

Pitty_Kitty

@Hell66 even the old ones you've already played? or are you referring to new levels only

Still, would you tell me the level numbers of some of these levels, please? so I can check. It may happen to find levels with locked boosters because Game Studio designs them like that. If that is the case then it shouldn't be a glitch.

did you try troubleshooting as suggested above to see if it helps?

If it does not, then a screenshot of these levels would help, please. If you have issues with Vanilla when you upload pictures, try to log out from your community account, clear cache of your browser and lock back in.

Thank you

Hell66

Hi @Pitty_Kitty

Yes even the old levels was the “pre” boosters locked 🔒

I now some levels are locked 🔒 like level 11

I played level 50, 44, 10, 451, 480 yesterday to collect to four in a row and those level never has all locked pre boosters.

But from one minute to the next all pre boosters on every level was locked.

Today I cleared cache and turned of my phone and restarted it and the boosters was restored again.