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Won't connect

Gemz83
Gemz83 Posts: 1 Newbie

Candy crush soda won't connect to wifi

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator

    Hello @Gemz83 and welcome to Soda community!

    Let's see if troubleshooting helps you with this problem:

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game app - clear cache* - switch off your internet connection - restart device - switch on internet- open game app - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters


    Let me know if it helps 🤗

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