Using coupons from Google play

snordes

I have been playing candy crush soda for years. Last year I exchanged points for coupons on Google play. When I try to exchange the coupons this game isn't on my list of games. Don't know why because I have exchanged coupons for this game before no problems. I have tried everything on the Google play help section, contacted Google help desk and followed their instructions but nothing. How do I get this game on my list of games in Google play so I can use the coupons? can anyone please help?

Pitty_Kitty

Hello @snordes and welcome to Soda community!

King doesn't have access to Google play points, I'm sorry. It is Google that handles your in-app purchases through your Google Play account. For purchases/payment methods issues, Google Support is the one that can help

However other players reported this issue and a player found the possible solution. I forwarding these messages in the hope they help:

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2033619#Comment_2033619

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2033668#Comment_2033668

Visit the main discussion HERE

ebonyroz

I cannot redeem my $5 coupon from

ebonyroz

How do I redeem my Google Play coupon

Pitty_Kitty

Hello @ebonyroz and welcome to Soda community!

check this out 🙂

nolleymom6

add candy crush games back to google

coco2424

How do I redeem my Candy crush coupon I have a $15 coupon that I cannot find

Pitty_Kitty

Hello @coco2424 and welcome to Soda community!

Please check out these new guidelines:

Gift cards FAQ (Candy Crush Saga and Candy Crush Soda Saga)