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Thanks! I don't see myself going through the uninstall/reinstall process when it's just a few pixelated images. I never have the sound on, so that's not an issue for me.
I'll just live with it for now. It's just that the game looks like 1990s-era MS Solitaire.๐
Hi Z, just be reallllly careful if you are told to: Reset or Uninstall/Reinstall the game. You will need to:
FYI, this is still happening for me.
Yeah, they've been there for several days. I've been doing some CPU-heavy stuff lately, so I thought it was just me.
I never play with the sound on, so I'm not sure about that. I listen to audiobooks and podcasts or watch TV while playing.
Hello @MollyS @Boybinary @ZoLOLogist
I hope to recall correctly, do play Soda on Microsoft app? on Windows 10 or 11? ๐
Do you happen to see these white pixeleted edges around items at the moment?
Do you also notice a sound issue?
Thanks
Thank You. It's really weird, If I minimize the screen the sound is gone.
Hello!
No, I'll ask again ๐๏ธ
I sent you the screenshots over a week ago any news?
Here's the second one date is at the bottom right.
Here's the second one.
Date is at the bottom left it was done the day after
Managed to get the first one.
Hi Pitty Kitty.
Hello @UncleBobby1 !
Sorry to hear this. Let's try to find out what's going on here.
Does the issue persist after checking again for Soda updates - logging out -restarting device - logging in?
Which device do you use to play Soda? Make and model please
What is your game ID number?
(How to find your game ID number: launch Soda app - tap on "profile" orange button to visit your account settings - tap twice on the King logo at the top - the logo will be replaced by your ID number
More infos: read how to find your game ID number in Soda app HERE)
Would you share screenshots of the graphic glitches from your own game?
Same thing is happening to me now July 14, 2023. All the "help desk" can say is uninstall/reinstall, or reset, and lose all progress. Take screenshots of all Power-Ups, Boosters and Gold Bars and you should get them back, maybe, but lose any progress in any contests/challenges. Any help or ideas. Worked fine, made lunch 1 hour, came back, game and sound fritzed (there was a Candy Crush Soda upgrade done in that hour).
The graphic glitches have mysteriously disappeared after Windows 10 received it's last cumulative update. On the other hand, it could have been a game update that fixed it. Who knows?
This issue has been ongoing for over a month now. I think these graphic glitches were caused by a recent Win 10 update that affected certain graphic cards. Maybe Microsoft should be aware of this problem too.
Hello @coud and welcome to Soda community!
Yes, the graphic glitches in Windows 10 app have been reported to community manager but we no updates to report back, I'm sorry
So, no one will handle this bug? Has this issue been reported to king's developers?
Hi @coud and welcome to the community! ๐
This discussion area is related to Candy Crush, I will help you move it to Candy Crush Soda. ๐พ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
New Sodalicious levels arrive every Friday! ๐ Make sure to check your game for updates so you donโt miss out! ๐โจ ๐ฑ๐ป Where are we now? ๐น New levels unlock weekly on iOS, Android & Windows. ๐น Windows players may have access to more levels earlier. Latest iOS/Android: episodes 1225, 1226, and 1227; with the final level beingโฆ
Searching for a team? This is where you can find one. Just comment below with your level and a bit about you and wait for people to send you team offers! Searching for a member for your team? Here's where you find one too! Check the applicants or post a story of your team and the expectations you have. Once you found anโฆ
Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! ๐คฏ You might discover ๐ฌ boosters and use them freely, only to later realize they donโt magically replenish. ๐ And then there are ๐ง blockers, standing in the way ofโฆ
Let's count in Soda guys! Rules Let's count! You can post as many countdowns as you can. Count the numbers and see how far we go! ๐ฅค Please do not post several times in a row and let others join in. Let's Go!
Hey everyone and happy new year! I know it's already halfway through January but time has really flown by. Since it's 2026, I thought, why not check in with everyone - where are you at in Soda right now, and what's your Soda goal for this year? ๐๐ฅค This can be a nice thing to look back to at the end of the year as well toโฆ
No account yet?ย Sign upย in 2 seconds! ๐ฅ Hello Sodalicious Community! It's time to show everybody who's a Candy Crush Soda Champion! Here's the one and only Level 1000 Badge for you! Isn't it wonderful? It will look amazing on your profile! ๐ In order to get it, simply share a screenshot of your level showing that you'veโฆ
Edit, February 4th 2025: Hello again, we have an update from the studio. The issue previously reported regarding Bake-A-Cake seems to have had several different parts which made it difficult to fix in a timely manner. Right now, this problem has been fixed for some, and it will require more time from the studio toโฆ
Can you please bring back the chats, so teams can communicate with each other?
