It won't connect to the internet. Everything else on my phone is..
JennyJackson
Posts: 5
Level 1
in Support
It won't connect to the internet even though everything else on my phone will.
0
Answers
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Hello @JennyJackson and welcome to Soda community!
Let's try to understand what's going on ๐
- How do you save your levels? With a King account or Facebook account?
Try troubleshooting to see if it helps:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters
Let me know if it works ๐
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This happened to me and I had to delete and reinstall the game. I lost my daily reward progress and had to start over at day one which was annoying but thatโs all I could do to fix it.
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