Lost friends and contests

pinimosh

Lost friends and contests

jentina

Lost contest

Pitty_Kitty

Hello @pinimosh @jentina and welcome to Soda community!

Let's try to understand what's going on 🙂

• Do you save your progress with a King account or Facebook account?
• Do you play Soda on app installed on your device?
• Or do you play through Facebook site on a computer?
• What device do you use?
• What is the latest update of operating system in your device? (e.g. Windows 10? Android 11? iOS 15.5?)

Also, let me know if troubleshooting steps help:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

thanks!