Possible refund.

tmfischer

I play the Soda app on Windows 10 on my desktop computer. My progress has always been automatically saved.

I am on level 5068. The app stopped and crashed on April 13th. I restarted my computer twice. It did keep my level the same.

But the 3 Lollipops I had are now gone. And I had between 25-and 28 for each of the boosters. Those reset to 3 each. The reason I had accumulated those totals is that I spent 36.31 that morning to set myself up to be able to play the game with some help for a while. That is not possible now.

I initially received what I paid for but about an hour later the game crashed and I lost them all.

Any chance some or all of the monies spent can be refunded?

Thank you. Theresa

Pitty_Kitty

Hello @tmfischer

I've replied to you here , with the right directions on how to contact Player Support (it's a team of King employees, it's not support section in the community 🙂)

I'll be closing this discussion since it's a duplicate of your first question here

Feel free to keep commenting there if you have further questions on the same topic

thanks for understanding! 🤗