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Kaykay1419
Kaykay1419 Posts: 1 Newbie

I went over 300 days straight and now I’m down to 15 days straight. Something is wrong with my account

Answers

  • Yosca
    Yosca Posts: 17,053 Soda Moderator

    Hello and welcome to the Community @Kaykay1419

    I think you are talking about your Daily Bonus? The Dailey Bonus can be reset for various reasons. An update of your device or game app, the time you logged in, and one-time glitches may cause this. Normally we then see it reset to day 1. So in your case you are still kind of lucky 🙂.

    I recommend to do some troubleshooting, and hopefully avoiding another reset.

    Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.

    Good luck!

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