Password reset link mail does not arrive
Hello
I have two accounts
I want to find the password
One of the accounts receives a password reset link mail
But the other one account doesn't get mail
I want to use an account that doesn't receive mail
Surely an account exists.
My mom likes candy crush soda very much, but she can't because she changed her phone.
I'm her daughter. Instead, I write down the inquiry. Help me.
Answers
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Hello, welcome to the Community @heeseong
You have 2 different questions, so let’s answer them both 🤗
You say you didn’t receive the reset link mail from the account you want to use. Did you check the junk mail? Did you use the correct email?
Your other question is about your mom, she changed her phone. Did she have an own account? If so, she can download the app in Google play store or App store and log in with her own account. You can find info in the link below 👇 which steps she can take:
