Lost everything

FeelinFroggy079

Why did I lose everything on my game my page is blank when I log in.....my team is gone...my events everything

Lindark

Hello, what platform are you playing on? It’s important to link your progress to a a King account, or email address. You may have already done so without realizing! Be sure to try signing in

Pitty_Kitty

Hello @FeelinFroggy079 and welcome to Soda community!

Do you use a King account to save your progress?

Please try troubleshooting steps and let me know if they help or not. We'll move on from there

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters