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Not receiving daily boosters or other “freebies”

wallacetabby
wallacetabby Posts: 1

Level 1

It doesn’t have anything to do with logging in. In fact, after I finally made an account, they wouldn’t show up. I think a major bug? Please address or stop offering them. Thanks!

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @wallacetabby and welcome to soda community!

    Let's try to understand what's going in on in your game 🙂 please try troubleshooting steps and let me know if they work or not. We'll move on from there

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

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