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Bonus

Dee8347
Dee8347 Posts: 2

Level 1
in Support

I have not been receiving my daily bonus. This has been an issue for many weeks. Thank you.

Answers

  • Yosca
    Yosca Posts: 17,883

    Hello @Dee8347 welcome to the Community I am not sure why you don’t have the Daily Bonus anymore; I still have it. Did you check for updates? You could try the troubleshooting, in most cases this solves issues. Sometimes your game needs to reconnect with King servers. The troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Hope this helps 🙂

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