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My winning streak is gone

์ตœ์ •์˜ฅ
์ตœ์ •์˜ฅ Posts: 1

Level 1

edited May 2022 in Discussions

It suddenly turned off while playing the game and my 5 streak disappeared

Comments

  • Yosca
    Yosca Posts: 17,883
    edited May 2022

    Hello and welcome to the community ๐Ÿ™‚ First, please edit your comment as according to our house rules personal details such as email are not allowed.

    I am sorry to hear you lost your streak because the game was shut down while playing ๐Ÿ˜”. We canโ€™t restore this.

    You can try the following steps and hopefully this wonโ€™t happen again: provided you saved your progress with a King account, log out of the game - clear the cache ->ย not dataย ย that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.


    Have a Sodalicious day ๐Ÿ˜Ž

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