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My winning streak is gone
최정옥
Posts: 1
Level 1
It suddenly turned off while playing the game and my 5 streak disappeared
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Comments
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Hello and welcome to the community 🙂 First, please edit your comment as according to our house rules personal details such as email are not allowed.
I am sorry to hear you lost your streak because the game was shut down while playing 😔. We can’t restore this.
You can try the following steps and hopefully this won’t happen again: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Have a Sodalicious day 😎
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