Need a Helping Hand? π
Got a game question or need help? This is the place to ask!
Hello @Courtney1990 @Not2Shy74 @Lolley1982 !
Happy to see you finished all the quests! Would love to hear your feedback. It'd be helpful for future editions of the event π€©
Hello @Not2Shy74 !
Paid prizes from the pass can be unlocked only after the free counterparts are unlocked as well π€
If you haven't received your prize, contact Player Support (Customer Service) to ask them to send the items back to you
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How to contact Player Support from mobile devices: open soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.
If you don't play Soda on mobile device then contact Support from here. Select: "problems with my purchase" and "purchased items not received". Explain the problem.
It might be helpful to add your game user ID in the form so your gaming account can be easily located by support.
How to find your user ID on Soda app: here
Hello @Zoraidareyes and welcome to Soda community!
Happy to see you here! Have you completed the quests yet? What do you think of the event and theme about Pride month?