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Rewards from cake baking completion missing

amspoet67
amspoet67 Posts: 3

Level 1

Said I was receiving rewards but didn't get.

Answers

  • Yosca
    Yosca Posts: 17,500

    Hello @amspoet67

    I am sorry to hear you didn’t receive the rewards from Bake a Cake. Please try general troubleshooting:

    provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

    Hope this helps

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