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Game broke

pittpat
pittpat Posts: 5

Level 2

Nothing on game works. Can play but no teams, no contests, no life timer. Start page is empty except for levels and life meter.

Answers

  • Yosca
    Yosca Posts: 17,883

    Hello @pittpat welcome to the Community

    I am sorry to hear your map is empty except for the levels 😔Let’s see if we can help you with that. Please try this:

    provided you saved your progress with a King account, log out of the game

    - clear the cache -> not data  that will delete your boosters

    - power off your device for at least 1 minute -

    restart your device

    - check for game and device updates

    - log back into the game.

    Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

    let me know if this helps 🤗

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