Why does my soda game keep crashing won't let finish my game before it crashes

Littlered54

I've uninstalled and reinstalled and it keeps doing the same thing crashing in the middle of the same game for days now.

Littlered54

I am not a newbie I been playing all 4 original candy crushes since they came out back in 2014 or at least that's when I started playing the 4 games friends soda jelly and candy crush

Littlered54

I need help with the crashing of my candy crush soda app please?

leont

After update today soda crashes even before you start playing until yesterday it regularly crashed after every play of 1 live. Very disappointed, i’ Using an iPad Air and don’t want to buy a newer to play your game, iPhone se is to small for me

Yosca

Hello @Littlered54 @leont welcome to the Community

I am sorry to hear your game keeps crashing 😕

What is the make and model of the device you are playing with?

Which version Operating System do you have?

Which version of the Soda app do you have?

Have you tried troubleshooting? provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

If you have an iPad air 1, it cannot be updated higher until 12.5.5 This could be a cause of the game crashing. Current iOS is 15.5

leont

I use an iPad Air 1 as I mentioned, tried everything else

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2300815#Comment_2300815

Hello @leont We've previously had reports from iPad air 1 users experiencing issues with the game. Unfortunately, this will likely be related to your operating system, current iOS is 15.5

If possible, you could try the game on a less old device.