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New levels

Cooloo
Cooloo Posts: 20

Level 3

New levels are uploaded every Friday but none released yet! Why?

Answers

  • Yosca
    Yosca Posts: 17,477

    Hello again @Cooloo I don’t get it why you still haven’t received new levels. They have been released, I know because I’m at the end of the map.

    Do you play mobile or desktop?

    What level are you on?

    Did you try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

  • marge01
    marge01 Posts: 1

    Level 1

    I’d like to know as well! What’s the sense of playing against others? Maybe time for a new game!

  • Lindark
    Lindark Posts: 5,681

    Did you try reloading your app?

Hey! Would you like to give us your opinion?