Where are my prizes?

llarra

I have been taking 1st, 2nd or 3rd place in the weekly tournament for many times in a row. Prizes are not given!!!!!!

Yosca

Hello @llarra welcome to the Community

I am sorry to hear you didn’t receive your prizes 😕. Unfortunately, the Community is unable to send you a prize or replacements. You will need to contact Player Support for this.

If you happen to play on a mobile device or Windows app, you can contact directly from the device. All you need to do is:

- Open the game app —> tap on the blue gear

- Tap on the ? mark

- Tap on Purchases and Gold Bars

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap  "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team here  Describe briefly your complaint, and don’t forget to mention your Game ID, how to find here