Why can't I log into my game with Facebook

joann4713

Why can't I log into my game with Facebook?? It keeps telling me to log in with email. But when I do that it starts me back on level 1

Pitty_Kitty

Hello @joann4713 and welcome to Soda community!

Soda is moving away from Facebook log-in, to keep playing in events and claim reward you would need to use a King account 🙂

https://community.king.com/en/candy-crush-soda-saga/discussion/362716/the-game-asks-me-to-transfer-my-fb-account-to-a-kingdom-account

It's possible to sync progress between a Facebook account and King account, so you won't see level 1 in King account

Which device do you use?

Did you see the in-game guide on how to transfer your progress from your Facebook account to King?

Pitty_Kitty

If you use a laptop/pc, visit king.com and go to section "games" on your left. Then log in to your new King account.

Then follow these steps and sync the 2 accounts. Afterwards you should be able to open your Soda app on any device (mobile as well) and log in to your King account and not Facebook account, find all your progress and keep playing events without restrictions.