there are no prizes for winning

llarra

I won the weekly contest, but I didn't get any prizes. And this is not the first time!

Pitty_Kitty

Hello @llarra and welcome to Soda community!

I'm sorry to hear about this. Did you try to disconnect from your game account and reconnect, play an easy level to see if they appear?

If they don't, please contact Players Suppport (customer service) to let them know that you didn't receive your prizes. Community fourm is not able to handle refunds, I'm sorry.

How to contact Player Support: open soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why can't I find my boosters"- scroll down and click "contact us". Explain your problem and send.

Pitty_Kitty

Hello again @llarra 🙂

don't hesitate to comment if you didn't find the answer helpful.

As I mentioned, community forum (where you just posted) is not able to send the prizes you didn't receive but Player Support can.

Did you try to contact Player Support from your Soda app?

thanks