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Events gone

julax
julax Posts: 8

Level 2

Hi. My game updated and l lost all the events like ticking a tile. the slot machine, the pumpkin count, the bakery. Could you please fix it,? Thanks

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited October 2022

    Hello @julax and welcome to Soda community!

    Which device do you use to play Soda on?

    if you just updated the app, seeing blank map momentarily is not unsual. Try opening the game, playing any level and closing the game a few times to reconnect to King servers and give the app time to reload theme and all features

    If you still see blank map, try troubleshooting:

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

    If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

    if you play on Microsoft app on computer, it's not possible to clear cache of Soda app

    Let me know 🙂

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