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I've lost all my players and I cannot get a connection
Thank you
Bonna Bickford
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Thank you...will do
Hello @purplewiccan65 and welcome to Soda community!
If the connection error message says "there was a connection error, try again in a bit", please head over to this support discussion here
Welcome to Sweet King Community! š
Thank you for your answering this problem and also playing Candy Crush Soda Saga now.
Don't worry! Let me taggingĀ @Pitty_KittyĀ @YoscaĀ who are Soda Moderators helping Soda Players around Soda Community! š
If you want to ask this game question, please click and ask on Candy Crush Soda Support Area here next time! Thanks! š¤
Now my game Candy Crush Soda Saga says that ir can't give rewards right now?
Says something about the connection..I'm wondering whats wrong with the game?
You are welcome and hope this issue solved after following these solve steps! š¤š
Thank you...I will try!
Which King's game are you asking this problem? Are you asking this problem on Candy Crush Saga? š¤
Try following these troubleshooting steps of Crashing/Freezing issue/bugĀ hereĀ (any device) that I hope nothing this happens. š
I thinkĀ uninstall and then reinstall steps then must allow the confirmation messageĀ to show for the software to register it is the best solve problemĀ that I hope nothing this happens too.
ā ļøĀ NOTEĀ ā ļø
If youĀ want toĀ tryĀ uninstall and reinstall steps, youĀ haveĀ yourĀ gold bars and level progress are saved/transferedĀ butĀ all of the boosters and inventory lives are lostĀ andĀ some events will be reset or goneĀ whenĀ youĀ save your progressĀ completedĀ with your Facebook or Kingdom Account connected.
Find most common issues andĀ FAQ:sĀ in Support AreaĀ hereĀ and inĀ Help CenterĀ here!
And please select your game areaĀ hereĀ then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. š
Have a nice and safety day! ā¤ļøš
Hello @purplewiccan65 !
You're absolutely right, the Community is the place to get support...it's just that your question got lost- I'll move it to the Players' Corner and please let us know which game you need help with- is it Candy Crush Saga?
Please accept our apologies for the delay!
Is there anyone that can help...I thought That this is the place to go to get support...
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