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Bake a cake rewards

PeterMuk
PeterMuk Posts: 13

Level 2

edited December 2022 in Support

I am no longer receiving the correct bake a cake rewards. On particular, when I complete the top tier, I am not receiving the cake slice.

Answers

  • Yosca
    Yosca Posts: 17,677

    Hello @PeterMuk welcome to Soda Community.

    I’m sorry to hear you don’t receive the correct rewards from Bake a Cake 🤔

    Did you check for game and device updates?

    Please try this: Force close your apps, turn off your device for at least 1 minute, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.

    If that doesn’t help, I suggest to contact Player Support, they can check your game.

    To contact Player Support:

    - Open the game app —> tap on the blue gear

    - Tap on the ? mark

    - Tap on Purchases and Gold Bars

    -  Choose and tap on a topic that is closest to your question/issue

    - Scroll down to the bottom and tap  "Contact Us"


    If you don’t play on mobile or Windows app, please contact Player Support Team here. Describe briefly your complaint, and don’t forget to mention your Game ID, how to find: here


    Hope this helps 🙂

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