(SOLVED) Game is stuck on the loading screen

FluffyDinosaur

We're currently having an issue in Soda where the game is stuck on the loading screen. If you have this issue, your game will look like the image below and refuse to start. We are investigating this issue and will let you know as soon as we have a solution!

Christinini

For months now I have had no access to the bake a cake or the 4 in a row. I contacted you and you said there was an issue with the bake a cake game but did not address the fact i have had no 4 in a row. I tried repairing the app.I tried resetting the app. I have uninstalled and re-installed the app and it just sticks on the loading screen. I used to spend a lot of money on this game but after multiple issues whereby I kept losing the boosters that I paid a lot of money for there is no point in giving you my money till you can fix these issues. This game has been around for years- you should be able to have ironed out these problems by now. Game is installed on laptop with win11 with plenty of space available. There is no problem with downloading other apps or indeed any problems with anything else other than this game.

Christinini

For months now I have had no access to the bake a cake or the 4 in a row. I contacted you and you said there was an issue with the bake a cake game but did not address the fact i have had no 4 in a row. I tried repairing the app.I tried resetting the app. I have uninstalled and re-installed the app and it just sticks on the loading screen. I used to spend a lot of money on this game but after multiple issues whereby I kept losing the boosters that I paid a lot of money for there is no point in giving you my money till you can fix these issues. This game has been around for years- you should be able to have ironed out these problems by now. Game is installed on laptop with win11 with plenty of space available. There is no problem with downloading other apps or indeed any problems with anything else other than this game.