(SOLVED) Game is stuck on the loading screen

FluffyDinosaur

Hi everyone, we are still investigating this issue and will let you know as soon as we have any updates!

Courtney1990

Can you guys give me A time when this get fixed

smilingeileen2

Any update on fixing the issue at all please? Also, are all players who are having this problem using Samsung Galaxy phones?

norton66

When will loading issues be fixed

caroline6

I have been having the same issue since yesterday. I have been stuck on loading screen. So frustrating it means I've lost my daily rewards

mandypatterson63

I'm having the same problem. Annoyed that I'll loose my daily log in 😠

Courtney1990

Hello have you fixed the game yet

smilingeileen2

I've been unable to play the game since Saturday when this issue first started for me. I know nothing could have been done over the weekend but you've been investigating this since Monday, it's now Thursday evening and still nothing. No update since yesterday where you were still investigating. It's very frustrating not knowing how or when this issue will be fixed. It seems to be happening to more players too. Could we have some kind of progress update please?

Thank you.

Courtney1990

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2518998#Comment_2518998

I agree we want answers

Teresa_Greenwood

I have reinstalled the app and will probably now have lost my progress. Unfortunately, I can't remember the actual level I got to.