Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
I am unable to make an in-game purchase. It keeps saying Bubblegum troll causing an issue. Is there a problem?
Hello @slkysol welcome to Soda Community
I’m sorry to hear you have a problem.
As far as I know there is currently no problem with the store. Today there was an issue that it was not possible to make purchases and play on Facebook, but this has been solved.
Let’s try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data.
If that doesn’t work you can try this: Force close all your apps, turn off all WiFi connections, turn off mobile data, etc. that there is no internet connection. Then try to open the game; the application will tell you that there is no connection. So turn on your internet connection, either data or wifi, but with the game open. See if you can log in.
Also ensure your internet service provider is not experiencing any known issues.
Hope this helps
stuck on level 2860 been playing for days and getting nowhere, any advise tips please?
New here? Sign in or create an account to join the fun.
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
Hello everybody, I would like to learn how to join a team and compete
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
