Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Got a feature idea? Share your thoughts to help make Soda even better!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Why has this game been telling me that I have no internet connection for the last week or so??
@stark01
In case the previous solutions did not help; if you check your profile, are you unable to log in or out? Do you see this š?
This type of error appears when something unknown goes wrong in the Soda app. It may indicate that the game app has become corrupted. This also means your game is offline; you canāt save your progress.
Unfortunately the only solution is to uninstall and reinstall the app š.Ā Please note when you uninstall the game you will lose all boosters as they are stored in your device's memory.Ā If you had purchased boosters that you had not used yet, you can contact Player Support. You will see your gold bars, but your progress may not have been registered because your game was offline. In that case, Player Support can help restore your progress manually.
How to contact Player Support:
If you donāt play on mobile or Windows app, please contact Player Support TeamĀ HERE. Describe briefly your complaint, and donāt forget to mention your Game ID, how to find:Ā HERE
Hello @stark01
Sorry to hear this. Letās try to find out what the problem is.
Please do the troubleshooting first, it often solves various problems:
provided you saved your progress with a King account, log out of the game - clear the cache ->Ā not dataĀ Ā that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataāļø)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data.
If that doesnāt work you can try a trick, which helpedĀ @Pitty_KittyĀ once:Ā
==>> force close the app (or make sure it's not running in the background)- switch off your internet connection - start the app but don't click "play" yet - switch on internet connection- then click "play"
It's technical error
New here? Sign in or create an account to join the fun.
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. Itās the ad for teaching or education or something. Itās so annoying. Iām losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. SalĆ del juego, dejando mĆ sesiĆ³n como ganador y tomando los regalos del comienzo del dĆa y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacĆ³ la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, Ä°phone cihazımda oynadıÄım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.LĆ¼tfen yardım.
šØ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! š š How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andā¦
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! š¤Æ You might discover š¬ boosters and use them freely, only to later realize they donāt magically replenish. š And then there are š§ blockers, standing in the way ofā¦
Before we look at the type of levels, let's also look at the Level Indicator! ā ļø Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: š§ Hard Levels: Marked with an orange border. š„ Super Hard Levels: Marked with a red border. ā¬ Ultra Hard Levels: Marked with a dark redā¦
