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Need help with refund

deedee20201215
deedee20201215 Posts: 1 Newbie
in Discussions

I have recently purchased a package on the game and it didn’t give me anything except for my lives for 12 hours how do I fix it

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  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008 Soda Moderator

    Hello @deedee20201215 and welcome to Soda community

    Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items.


    • How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Fill in the form, explain your problem and send.

    Check out this guide for directions step by step: 👇️

    How to contact Player Support from the game to report Purchase issues!

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