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Not getting quest rewards

davmay41
davmay41 Posts: 6

Level 2

I am getting golden tickets (4 of them so far), which is one of my quests right now, however, I am not getting credited for them in my quest. Still shows I need two....is there a gliche of some sort?

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @davmay41 and welcome to Soda community!

    Similar cases have been reported a while back 😥

    Could you please check if this keeps happening after troubleshooting? Let me know how it goes afterwards

    • check for Soda and device updates
    • check that your device has at least 2 GB of free storage
    • provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
    • you might need to repeat the steps above 3-4 times or at least restarting Soda app a few times

    *it depends on on the type of the device. Read all details here.

    If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters


    Thanks

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